Frequently Asked Questions
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We do not post out tickets. See faqs for more info.
TICKETS
- How does it work?
- What ID do I need?
- What if I can't go?
- What if the event is cancelled?
- How much are your booking fees?
- My tickets haven't arrived...
- I didn't receive my ticket email.
- I think I just bought tickets, but I'm not sure if my order has gone through
- Can I transfer my tickets to someone else?
- Concessions
REALLOCATION
Why can't I reallocate tickets? »
When an event has ‘Limited Reallocation’ you have two hours after you've bought them in which to reallocate the tickets. In some cases reallocation is disabled altogether.
In the event of reallocation being disabled the person who originally bought the tickets must attend the event with all other members of their party.
- I have reallocated my tickets to someone else but I'm not sure if it worked properly.
- What does 'Limited reallocation' mean?
- What does 'No reallocation' mean?
WEBSITE
- Help! I can't log into my account.
- My tickets are not showing up in my account.
- Cookies/accessibility
- Every time I add tickets to my basket, I get a "Basket empty" message.