Help! (not just anybody)
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I haven't received my ticket email.
Suggested Answers
I didn't receive my confirmation email. »
You can re-send the confirmation email to yourself from the ‘My Tickets’ area of your WeGotTickets account. You don’t need the email to gain entry to the event all you need is your booking reference and some ID.
If you’re still having problems please check you’ve given us your correct email address and check your junk mail / spam folder as emails occasionally get forwarded there. Please click here for more information about this.
- I want to put my ticket in someone else's name.
- I have reallocated my tickets to someone else but I'm not sure if it worked properly.
- I think I just bought tickets, but I'm not sure if my order has gone through.
- I can't log into my account.
- My tickets are not showing up in my account.
- What ID do I need to take with me?
No, it's none of those things above. I need help with something else.